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FAQs

PSYCHOLOGICAL THERAPY 

Do I need a referral?

You do not require a referral to access any of our services; however, if you decide to seek a referral for psychological therapy from your GP or another medical doctor you may be eligible for rebates.  

How can I have my Psychological Therapy sessions rebated?

1. Medicare  

Your GP or another medical doctor can refer you to us under a Mental Health Care Plan, which entitles you to a Medicare rebate for up to 10 individual, and 10 group sessions per calendar year. To access this rebate, talk to your doctor about your eligibility for a Mental Health Care Plan. Please address referrals to Amy Kate at The Mindful Collective.  

2.Insurance  

If you are insured with a private health fund, you may be eligible for psychological service rebates. In order to determine your eligibility, you will need to contact your fund and ask for the rebate amount you’re entitled to given your level of cover.  

What happens if I cannot make my appointment?

If you are unable to attend an upcoming appointment, please contact us as soon as possible to cancel or reschedule.  

If you are unable to make it in, but can do a phone or video consultation please contact us as soon as possible so that we can arrange this.  

Cancellation fees will apply for less than 24-hours notice.

How long do your sessions take?

50 – 55 minutes each. 

Are sessions confidential?

All information disclosed to Amy Kate is held in strict confidence. All files are kept securely and are strictly for her records, as a psychologist.  

Exceptions to this include:  

If your file is subpoenaed by a court;

If the psychologist’s failure to disclose information could place you or another person at serious and imminent risk;

If your prior approval has been obtained to provide reports or discuss material with another person.

What are the fees associated with seeing Amy Kate?

Fees are dependent on the type of service; however, all fees are considerably lower than the Australian Psychological Society National Standard of Recommended Fees at $251 per 45-60 minute appointment.   

 

We also offer reduced fee services for concession card holders – please head to our Psychological Therapy page for more info. 

Where are you located?

Our office is on the ground floor of Highpoint, 240 Waterworks Road, Ashgrove. If you are coming from the city we are on the left-hand side of the road, just past St Finbarr’s Primary School. The easiest landmark to look for is the Goodlife gym sign as we are in that same complex. Our office is located on the ground floor near the toilets, look for our signage. There is ample underground parking available.  

How do I make an appointment?

Contact our reception staff on 0451 060 764, or you could also book online using the HealthKit app HERE. 

Does Amy Kate provide services for all genders?

Absolutely! Although our branding is often considered feminine, we enjoy our sessions with all genders.

ONLINE CONSULTATIONS

What is the difference between online coaching and psychological therapy?

Psychological therapy includes the treatment of mental health disorders. Although this can happen online, in-person time is important as well so we prefer to meet people seeking psychological therapy in the clinic initially. Learn more HERE. 

 

Online coaching benefits people by building on their current wellbeing foundation to raise them higher and help them flourish, taking them to their own personal next level. Many book in for psychological therapy and after they have reached their mental health goals, will change to do online coaching to help them maintain their new mindset, habits and approaches. Learn more HERE.

Do you offer phone or online consultations for psychological therapy?

Yes! If you cannot attend our clinic (e.g., if you live in a remote location).  Medicare rebates for online consultations are dependent on multiple criteria. Payment will be taken over the phone prior to your consultation. If applicable, you may claim the consultation with your Private Health Fund. Please speak with our friendly reception staff about the possibility of a phone or online consultation.  For online sessions (through Sylo Confidential) with Amy Kate, please below to book your appointments HERE

What is an online consultation?

Our online consultations are similar to a video skype call or facetime; however, on a much more secure platform called Sylo Confidential.  

Can I participate in online coaching and an online course to get maximum support?

Absolutely! Our coaching packages include little gifts from us – including our gratitude postcards, meditations and a free online course!! Click HERE for more information.

SPEAKING & MEDIA

I want to book Amy Kate for a speaking gig. How do I do that?

If you would like to book Amy Kate for a speaking gig, please fill out this form. If you do not hear from us within 48 hours, please email hello@themindfulcollective.co 

I want to interview Amy Kate for my website/podcast.

Please fill out the Interview Request form HERE. If you do not hear from us within 48 hours, please email hello@themindfulcollective.co

PARTNERSHIPS & SPONSERSHIPS

I would like to send Amy Kate my product.

Amy Kate is super grateful that you want to send her your product, but please be aware that there is no guarantee she will share your product as she can’t share everything she is sent.

You can email hello@themindfulcollective.co with your product description and we will get back to you.

I want Amy Kate to be an ambassador for my product/program/brand, or chat about a collaboration.

Please email your ambassador proposal to hello@themindfulcollective.co.  Make sure to include as much information about the partnership as possible, as well as your expectations of Amy Kate, budget, intended length of partnership/collaboration and details about how it will be beneficial for both parties.

OTHER QUESTIONS

I would like to repost an article from Amy Kate's website.

Please email hello@themindfulcollective.co to request approval before resharing any of Amy Kate’s articles. All articles need to be credited to Amy Kate and linked back to The Mindful Collective website and social media channels.

I want to invite Amy Kate to my event or launch party.

Woohoo! Please send your invitation to hello@themindfulcollective.co with all the details.

I would like Amy Kate to write an article for my website/publication/magazine.

Please email hello@themindfulcollective.co with a brief for the article, details about the publication and the audience reach/exposure, and how it will be beneficial for both parties.