0451 060 764
Do I need a referral?
No, you do not need a referral for any of our services.
Can I have my psychological therapy sessions rebated?
Hopefully! For Psychological Therapy this depends on whether you have a Mental Healthcare Plan from your GP or whether you’re covered for Psychological Therapy on your Private Heath Extras. It’s also handy to check if your private health funds cover for Online Therapy.
How long are sessions?
Although this can depend on the service and what you’ve discussed during the session, 50 minutes is our benchmark.
What happens if I cancel within 24 hours of my appointment?
We have a strict late notice cancellation/rescheduling policy. The full appointment fee will be charged for any appointment movements within 24 hours, which is why we use email and text reminders to prompt early action if needed.
Does the therapist take notes and are they confidential?
Yes, our therapists take notes to enhance the service they are providing you. We’d love to think their memories are great; however, given we know a fair amount of psychological research in this area, we know that it’s important to have relevant details written down. All information is held in strict confidence and all files are kept securely through Halaxy. If you’re interested to know more about their privacy information, please head to www.halaxy.com.
Exceptions to this include:
Please discuss any concerns with your therapist.
Do you offer reduced fees for concession card holders?
Our fees are dependent on the service you require; however, all fees are considerably lower than the Australian Psychological Society National Standard Recommended Fee of $251 per 45-60min appointment. We do offer a range of fees for concession card holders, dependent on the service required. Please contact us for more information.
What is your pricing?
All of our pricing information can be found on our About Page, here.
How do I make an appointment?
If you are a current client of Amy Kate’s and would like to book further sessions, please contact our friendly admin team on 0451 060 764.
What is an online consultation and how do they work?
Our online consultations are similar to a Skype call or FaceTime, however we use an amazing secure platform called Coviu. You can find out more about them here.
I Want TMC to be an ambassador for my product/program/brand, or chat about a collaboration.
Please email your proposal to email@example.com. Make sure to include as much information as possible, as well as what your expectations of our team are, budget, intended length of partnership/collaboration and details about how it could be beneficial for everyone involved.
I would like to repost an article from TMC’s Website.
Please email firstname.lastname@example.org to request approval before reshaping any of TMC’s articles. All articles need to be credited to The Mindful Collective (or its guest authors), and linked back to the original post on our website, and social media channels.
I want to invite Amy Kate and/or TMC team members to my event or launch party.
Woohoo! Please send your invitation to email@example.com with all the details.
I would like Amy Kate/TMC to write an article for my publication/magazine.
Please email firstname.lastname@example.org with a brief for the article, details about the publication and the audience reach/exposure, and how it will be beneficial for both parties.