Questions?

Services

No, you do not need a referral for any of our services.

Hopefully! For Psychological Therapy this depends on whether you have a Mental Healthcare Plan from your GP or whether you’re covered for Psychological Therapy on your Private Heath Extras. For Counselling this depends on whether you’re covered for Counselling on your Private Health Extras. It’s also handy to check if your private health funds cover for Online Therapy and Counselling.

Although this can depend on the service and what you’ve discussed during the session, 50 minutes is our benchmark.

Cancellation fees will apply, which is why we use email and text reminders to prompt early action if needed. If you cancel within 24 hours of your appointment, a $60 fee is incurred. If you cancel within 3 hours or do not attend your appointment a full fee charge is applicable. 

Yes, our therapists take notes to enhance the service they are providing you. We’d love to think their memories are great; however, given we know a fair amount of psychological research in this area, we know that it’s important to have relevant details written down. All information is held in strict confidence and all files are kept securely through Halaxy. If you’re interested to know more about their privacy information, please head to www.halaxy.com.

Exceptions to this include:

  • If your files are subpoenaed by a court
  • If the Therapist’s failure to disclose information could place you or someone else at serious and imminent risk
  • If your prior approval has been obtained to provide reports or discuss material with another person/stakeholder.

Please discuss any concerns with your therapist.

Our fees are dependent on the service you require; however, all fees are considerably lower than the Australian Psychological Society National Standard Recommended Fee of $251 per 45-60min appointment. We do offer a range of fees for concession card holders, dependent on the service required. Please contact us for more information.

All of our pricing information can be found on our About Page, here.

To book online with our Counsellor Bronte, use our online booking system here.

If you are a current client of Amy Kate’s and would like to book further sessions, please contact our friendly admin team on 0451 060 764.

Our online consultations are similar to a Skype call or FaceTime, however we use an amazing secure platform called Coviu. You can find out more about them here.

Collaborations

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