Yes, our therapists take notes to enhance the service they are providing you. We’d love to think their memories are great; however, given we know a fair amount of psychological research in this area, we know that it’s important to have relevant details written down. All information is held in strict confidence and all files are kept securely through Halaxy. If you’re interested to know more about their privacy information, please head to www.halaxy.com.
Exceptions to this include:
- If your files are subpoenaed by a court
- If the Therapist’s failure to disclose information could place you or someone else at serious and imminent risk
- If your prior approval has been obtained to provide reports or discuss material with another person/stakeholder.
Please discuss any concerns with your therapist.